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Frequently asked
About OneSpark
By OneSpark support teamUpdated 4 months ago
Who is OneSpark?

OneSpark is a new age financial services provider (FSP 50594) that is transforming the insurance industry through its commitment to a customer first approach. By embedding advanced technology and a truly client centric approach into what we do, we’re creating an insurance experience that is smart, quick, simple and super affordable.

OneSpark has earned the backing of some of the biggest and most trusted names in the insurance industry globally. We’re underwritten by one of South Africa’s biggest insurers, Guardrisk Life Limited, and reinsured by one of the world’s largest reinsurance companies, GenRe, who has an A++ credit rating and assets under management of over R770 billion.

Who is Guardrisk?

Guardrisk (Guardrisk Life Limited, registration number 1999/013922/06, FSP 76) is a licensed life insurer who underwrites OneSpark funeral and life policies.

What does it mean for a policy to be underwritten by Guardrisk?

This means that Guardrisk is ultimately responsible for meeting any promises under a policy.

What is OneSpark’s core purpose?

Our core purpose is to continuously innovate for the betterment of our clients and the pursuit of a better world.

This purpose was derived from:

  • A deep and profound belief that the insurance industry is flawed and has moved away from its fundamental purpose of protecting its clients and putting them first.
  • A belief that life is not about money, but about changing the world, making a difference and having an impact on improving people’s lives.

It was these two ideas that ultimately resulted in the formation of OneSpark, a financial services provider with global ambitions but with Africa at heart.

What are OneSpark’s values?

Our values permeate every aspect of the business, from the way we design products to the way we service our clients and we demand every employee and associated member of the OneSpark family to religiously practice these values to ensure our clients get what they expect from an OneSpark product:

  • We build products we believe in and care about what we do
  • We put our client’s best interests at the heart of every decision
  • We innovate, always
  • We focus on excellence in the little, so that the little becomes a lot
  • We are here to make a positive difference in society.
  • We are dreamers and encourage the impossible
  • We build when others don’t
  • We are stronger together
  • We believe that each individual has the power to change the world
Where can I take out a OneSpark policy?

You can currently take out a OneSpark policy in South Africa only.

How can I take out a OneSpark policy?

You can take out a OneSpark policy by visiting our website at www.onespark.co.za or by calling our call centre at 0800 168 472.

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