You can add up to 5 beneficiaries.
You can add any person who is a South African resident and at least 18 years old.
You can change your beneficiary information (add or remove beneficiaries, change the amount they receive or add additional contact information for beneficiaries) by:
You can complain by:
You can change your personal information by:
No, the cover amounts and Fund payouts are not taxable.
No, you don’t have to complete any medical examinations (tests) in order to take out one of these policies.
Lying when giving us any information (for example, but not limited to, lying about your age, gender, you having previously had another funeral policy, a person being financially dependent on you or your spouse or you having any pre-existing conditions).
Yes, we would love for you to share your experiences on OneSpark with your friends! For the first 60 days after taking out a OneSpark product, you can also earn R5,000 cash by referring your friends.
After taking out a OneSpark product and logging into your OneSpark profile online:
You are not permitted to sell, provide advice or render intermediary services as defined under the Financial Advisory and Intermediary Services Act, 2002 (FAIS Act), including but not limited to: * Giving any financial recommendation, guidance or proposals on OneSpark policies; * Acting in a way that encourages a person to enter into a OneSpark policy; * Selling OneSpark policies; * Collecting any fees or premiums relating to OneSpark policies; and * Dealing with any claims of a customer.
OneSpark respects the privacy of individuals and all data collected and processed will be done in accordance with SA data protection legislation currently in force. We may use your personal information for the purpose of this OneSpark refer-a-friend program, including statistical research purposes and for the payment of fees. We may disclose your personal information to our employees and third-party service providers who assist us to interact with you. We may be required to disclose your personal information if required to comply with applicable law or an order of court. We will never sell your personal information. OneSpark may hold your personal information in either electronic or hard copy form. In both cases, OneSpark will take appropriate and reasonable steps to ensure that your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. OneSpark cannot however guarantee that, as a result of these measures, your personal information will not be disclosed in an unauthorised or unlawful manner in circumstances, which are beyond our control. If you want confirmation that OneSpark holds your information, access to your personal information, the identities or categories of third parties to whom OneSpark has disclosed your personal information, or to amend, delete or update your personal information, please make your request in writing to firstname.lastname@example.org. Any personal information OneSpark does not require in order to perform under this mandate, or when OneSpark is no longer required by law to retain it (whichever is the later), will be destroyed or anonymised.